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Synamedia Go typically supports role-based access control so different teams can access only the tools and data they need. Role names and granularity can be aligned to each operator’s organisation, but a common model includes:
Primary responsibilities
Overall platform governance and configuration
Managing tenant-level settings (regions, packs, integrations)
Creating and managing other user accounts and roles
Typical permissions
Full access to all admin consoles and configuration pages
Ability to enable/disable features and integrations
Access to security/audit logs
Primary responsibilities
Day-to-day monitoring of service health and SLAs
Managing channel line-ups, content availability windows, and scheduled events
Coordinating releases and changes with other teams
Typical permissions
Read/write access to content scheduling and availability tools
Access to operational dashboards and alerts
Limited access to platform configuration (non-security critical)
Primary responsibilities
Curating home page and rail content
Creating and maintaining collections, carousels and featured rows
Coordinating metadata quality and artwork
Typical permissions
Access to content management and editorial tools
Ability to publish editorial changes to staging and/or production
Read-only access to performance metrics relevant to content
Primary responsibilities
Managing product catalog, subscriptions, promotions and campaigns
Defining offers, bundles and trial periods
Reviewing revenue and acquisition metrics
Typical permissions
Access to Go.Monetize configuration and reporting areas
Permissions to create/modify offers and pricing
Read access to analytics specific to revenue and funnel performance
Primary responsibilities
Analysing viewing behaviour, churn, and engagement
Supporting A/B tests and experimentation (where available)
Typical permissions
Read access to analytics dashboards and exports
No configuration rights on core platform settings
Note: Exact roles, names and permissions will depend on how your tenant is set up and how your identity provider (IdP) integrates with Synamedia Go. In some deployments, multiple responsibilities may be combined into a single role.