Synamedia Go supports user profiles to deliver personalised viewing experiences for different members of a household. Profiles allow content discovery, recommendations, and viewing controls to adapt to individual preferences and age suitability.
Multiple profiles can be created per household (e.g., Default, Teens, Kids).
Each profile includes a custom name and profile icon for easy selection.
Profile types influence content availability and UI behaviour.
Profiles can be created by end users or managed centrally by the platform.
Profile functionality is available only to authenticated users; guest users do not support profiles.
Viewing history is maintained per profile and powers features such as Continue Watching and Watch Again.
Personalised content recommendations are generated based on profile behaviour and type.
Users can mark favourite channels for quick access.
VOD watchlists allow bookmarking content for future viewing and are managed per profile.
Kids Mode provides a dedicated children’s catalogue and channel lineup.
Exiting Kids Mode requires a household PIN.
Parental rating controls allow households to restrict access to content above a defined rating threshold.