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The next level of dealing with Credential Sharing is to aim to reduce the sharing and increase revenues. Once you take an action it is important to be able to measure its effectiveness so the next steps will be based on real insights, and you can iterate and/or refine your actions.
Action Tracking Dashboard allows you to track the efficacy of any action taken to deal with credential sharing, by seeing how it impacts the behaviour of sets of accounts.
This dashboard provides several filters, so the filtered accounts are processed as a set, to provide the user with a comfortable view of the set’s sharing behavior over time. The set can be analysed in terms of score, label (sharer, suspect, honest), number of households, and more.
The following graphs, insights, and filters are found in the account group tracking dashboard:
Average Account for Group: Calculated averages for parameters such as the number of households per account, viewing duration (hours), score, and others.
Use Cases: Identified tags (use cases, as described above) that may indicate certain patterns of sharing for the accounts in the filtered group.
Score Trend: A view of how the average score of all accounts in the group has changed over time. Scores help keep track of the severity of sharing. Observing such changes over time can provide meaningful insights into how the group has changed its sharing behaviour, on average. For example, when taking actions to lower sharing, this graph is expected to show a decrease in score.
Excess Viewing: Displays the average excess viewing of sharer accounts in the filtered group, compared to the average honest account viewing, weekly, over time.
Score Transition: A representation of how the score changed from the beginning of the analysed duration to the latest date on which data was updated. When tracking accounts over time, three possible scenarios are available and displayed on the graph:
Score Decreased – indicating that sharing severity has lowered for the number of identified accounts from the analysed group.
Same Score – indicating that sharing severity has not changed significantly for the number of identified accounts from the analysed group.
Score Increased – indicating that sharing severity has increased for the number of identified accounts from the analysed group.
Average Household per Account: Presents the average number of households used per account in the group, weekly for the analysed duration. The graph provides meaningful insights when tracking actions since it provides a quick indication when there is a significant change in the average number of households used per day.
Score distribution of sharer accounts: Displays a weekly distribution of the score deciles for accounts in the analysed group, throughout the analysed duration.
#of Records - allow the user to select the number of accounts that will be included in the list when the maximum list can come up to 10,000 different accounts.
Order By - allow the users to select based on which data item the list of accounts will be sorted. The options are score, duration, # of households. The users can also select if sorting will be ascending. The default sorting is by score, descending.
Account selection and filtering table - used for selecting a desired account to analyse. The table provides a quick glimpse of sharing indications per account, such as its calculated score and number of households. A filtering tool is available at the top of the table to create dedicated sub-groups of accounts based on desired criteria. Users can filter the table results by,
Account Score: The calculated score for the account.
Label: The assigned label for each account, indicating its sharing status. The label can be Sharer, Suspect, or Honest.
Duration: The viewing duration of streaming (hours) performed by the account in the analysed time period.
Households: The number of detected households to be using the account in the analysed duration.
Tags: Identified use cases of sharing available on CSFEye.
Imported List: Import a list of account IDs (based on the CSFEye export file format) and filter by presenting only accounts from that list which also meet the rest of the filtered criteria.
