A Slate can be targeted in one of two ways:

• Apply to all channels

• Associate with specific Channel IDs

The module is opened from the sidebar under its Blackout Management entry in OpsHub.The main screen shows a table of all configured Slates. From there you can:

• Search the list

• Filter by targeting type

• View Slate details

• Create a new Slate, if you have edit permission

• Edit Slate targeting, if you have edit permission

• Delete a Slate, if you have edit permission

Blackout Management Main Screen

How targeting works

Each Slate can be configured using one of the following targeting options:

Apply to All Channels

The Slate becomes the default blackout image for every channel that does not have a specifically assigned Slate.

Specific Channel IDs

The Slate is associated with one or more individual Channel IDs.Channel IDs can be entered:

• One at a time

• As a comma-separated list

• Through the channel selection interface

Association override behavior

A Channel ID can belong to only one Slate at a time.If a Channel ID is already assigned to another Slate and is added to a new Slate:

• OpsHub displays a warning

• Saving the new Slate overrides the previous association

• The Channel ID becomes associated with the newly saved Slate

Warnings appear only after a conflicting Channel ID is entered.

Viewing Slates

The main table is titled "Blackout Management" and shows the following columns:

• Slate Image

• Slate Title

• Targeting

• Last Updated

• Actions

You can:

• Search the list using the search box

• Filter by Targeting type

• Sort by Slate Title and Last Updated

• Open a row to view details

• Delete a Slate

Adding a Slate

Click "ADD NEW SLATE"

The create flow contains two steps:

1. Upload Slate

2. Associate Channel IDs

Step 1: Upload Slate

In this step you:

• Upload a Slate image

• Enter a Slate title

Required Fields

• Slate Image

• Slate Title

Important behavior

• Only supported image formats can be uploaded

• A Slate image preview is displayed after upload

• The image upload is processed immediately after selection

• The "NEXT" button remains disabled until validation succeeds

• Users can replace the image before moving to the next step

If the upload or validation fails, OpsHub shows an error message and allows the user to retry

Step 2: Associate Channel IDs

In this step you configure where the Slate will be used.

Choose one of the following targeting options:

Apply to All Channels

Selecting this option makes the Slate the default blackout image for all channels.No Channel IDs are required.

Specific Channel IDs

Use the Channel selector to:

• Search available Channel IDs

• Select one or more Channel IDs

• Remove individual Channel IDs

• Clear all selected Channel IDs

Important behavior

• A Slate must have a targeting configuration before it can be saved

• A Channel ID can belong to only one Slate

• Conflict warnings are shown when a selected Channel ID is already assigned elsewhere

• Saving applies the new association as an override

Typical warning message behavior:

• Warning appears beneath the associated Channel IDs section

• Warning lists channels that already belong to a different Slate

• Users may continue and save anyway

Saving a New Slate

After the Slate image and targeting have been configured:

• Click

  "ADD SLATE"

  to save

• OpsHub validates the image and targeting configuration

• If Channel ID conflicts exist, saving still succeeds and overrides previous associations

• If saving fails, an error message is displayed and the user can retry

After a successful save:

• The Slate appears in the Blackout Management table

• The targeting configuration becomes active immediately

Opening a Slate

Click any row in the list to open the side panel.The side panel contains two tabs:

• Details

• Audit

The panel header displays:

• Slate title

• Last verified update information

Details Tab

The Details tab shows:

• Slate Image

• Slate Title

• Targeting Type

• Associated Channel IDs

Users can preview the configured Slate image directly from the Details tab.Current OpsHub behavior:

• Slate title is displayed as read-only

• Slate image replacement is not supported from the side panel

• Channel associations can be edited

• Targeting changes take effect after saving

If details cannot be loaded, the panel displays an empty state message.

Editing Targeting Associations

If you have edit permission, use the "EDIT" action from the Channel Associations section.

You can:

• Add Channel IDs

• Remove Channel IDs

• Search available Channel IDs

• Switch between targeting modes where supported

Important behavior

• Newly added conflicting Channel IDs display warnings

• Existing associations do not display warnings unless modified

• Saving overrides any previous Slate assignment for conflicting Channel IDs

To save changes:

• Click

  "SAVE CHANGES"

To discard changes:

• Click

  "CANCEL"

If saving fails:

• Draft changes remain intact

• An error message is shown

• The user can retry

Previewing a Slate

Users can preview the configured Slate image from:

• The Details tab

• The Create Slate workflow

The preview helps verify:

• Correct image selection

• Image quality

• Branding and visual appearance

• Blackout messaging

Deleting a Slate

Click the delete icon at the end of a row. A confirmation dialog appears.

Delete behavior

• The dialog asks the user to confirm deletion

• If the Slate has associated Channel IDs, the dialog lists affected channels

• Deleting the Slate removes those channel associations

• Channels previously associated with the deleted Slate will no longer use that blackout image

Users can:

• Click

  "Delete"

  to confirm

• Click

  "Cancel"

  to keep the Slate

Permissions

Blackout Management visibility and actions are permission-based.Typical behavior:

• Users with view permission can access the module, browse configured Slates, view details, and view audit history

• Users with edit permission can create, edit, and delete Slates

• The

  "ADD NEW SLATE"

  button is visible only to users with edit permission

If a user does not have view permission, the Blackout Management page is not displayed.

Audit History

Each Slate maintains a complete history of changes.Open a Slate and select the "Audit" tab to view recorded actions such as:

• Slate creation

• Channel association updates

• Targeting changes

• Slate deletion

• Other tracked service events

Use the audit timeline to identify:

• What changed

• When it changed

• Who performed the action

Blackout Resolution Logic

When a blackout occurs, OpsHub determines which Slate should be displayed using the following logic:

1. Check whether the channel has a specifically assigned Slate.

2. If found, display the channel-specific Slate.

3. If no channel-specific Slate exists, display the Slate configured for

   Apply to All Channels

4. If no matching Slate is available, the system follows the platform's configured blackout fallback behavior.

When channel assignments overlap, the most recently saved association becomes active.

Tips and Good Practice

Use clear and recognizable Slate titles so blackout configurations are easy to identify.Before saving:

• Verify the uploaded image is the correct asset

• Review Channel ID associations carefully

• Check conflict warnings before overriding existing assignments

• Use channel-specific Slates only when necessary

• Reserve the "Apply to All Channels" Slate for default blackout messaging

Regularly review audit history to ensure blackout configurations remain accurate and up to date.

Remember that deleting a Slate also removes all of its channel associations. If a channel still requires blackout coverage, assign it to another Slate before deleting the existing one.